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FAQs

Frequently Asked Questions .

here to help you

  • How is Kansa beneficial?

    Kansa has huge amount of health benefits, it helps in maintaining ph level of body, balances all the doshas of body and helps in detoxifying internal organs of body.

  • Where are you situated, and are you the manufacturer?

    We are situated in Jodhpur, Rajasthan and yes we are sole manufacturers and sellers.

  • Can we cook in Kansa?

    No, it is not advisable to cook in kansa, therefore kansa is best for eating and has ample amount of health benefits.

  • How to maintain Kansa?

    You can use “Pitambari” or “curd and tamarind” to clean the product , also always dry it immediately after washing to avoid any kind of water stains.

  • Can we eat curd or anything sour in kansa?

    Yes you can consume any food in our kansa products, our product is approved by FDA, also its made with 99.99% pure bronze, and worlds purest metal.

  • How much is the shipping time?

    • For india- 7 days
    • For export- 10-15 days.

  • What are the main differences between brass and bronze?

    Brass is an alloy primarily made of copper and zinc, while bronze is mainly composed of copper and tin. The difference in composition gives each metal distinct properties, such as color, strength, and corrosion resistance.

  • Can we use it on induction cooktop?

    No, these metals cannot be used on induction cooktops since these are non-magnetic.

  • How long is the shelf life of Kansa?

    Its for lifelong if we care and maintain properly.

  • Does Kansa have resale value?

    Yes, you can resale it anytime.

  • Available Payments

    We have following online payment methods. You can pay be any of these modes.

    • UPI / Bhim / PhonePe / PayTM / GPay
    • Debit Card
    • Visa / Master Credit Card
    • RuPay Card
  • Order History and Invoices

    After login on website click account settings link and you can see all your purchase history and invoices. If you need any assistance regrading that you can contact us on email or whatsapp on mobile number mentioned on this website 

  • Shipping and Handling

    We have shipping available PAN India. For international shipping we ship items using below shipping providers

    • FedEX
    • DHL
    • Aramex
    • TNT
  • Returns and Exchanges

    For any return or exchange you can directly contact us on email or whatsapp within 24 hours after receiving product. For international orders we refund only in store credits which you can use on your next order.